Privacy Policy

Last Updated: August 12, 2026

1. Introduction

Welcome to EaseAlert.

EaseAlert LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the EaseAlert mobile application collects, uses, stores, and protects information when you use the app.

The current version of the app provides general information about the EaseAlert platform and allows users to contact the EaseAlert team through the app.

The current version of the app does not require users to create an account or sign in to access its available features.

Future versions may include additional features such as user accounts, notifications, firefighter-related services, and emergency response tools.

2. Information We Collect

Information You Provide

When you use the Contact Us feature, you may provide information such as:

• Name
• Email address
• Phone number (if provided)
• Message or inquiry details

Device and Technical Information

We may automatically collect limited technical information, including:

• Device type
• Operating system and version
• App version
• IP address
• Unique device identifiers
• Crash and diagnostic information

This information is used to improve app performance, reliability, security, and user experience.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and support requests
• Improve the app and user experience
• Monitor app performance and reliability
• Communicate important updates related to EaseAlert
• Maintain security and prevent misuse of the platform

We do not sell your personal information to third parties.

4. Notifications

EaseAlert may use push notifications to deliver updates, announcements, support communications, and, in future versions, emergency or account-related alerts.

Notification permissions are always controlled through your device settings, and you may disable them at any time.

5. Data Sharing

We do not sell your personal information.

We may share information only in the following situations:

Service Providers

We may share information with trusted third-party service providers that help us operate the app, including cloud hosting, analytics, notification, and technical support services.

Legal Requirements

We may disclose information when required by law, legal process, or to protect the rights, safety, security, or integrity of EaseAlert, its users, and the public.

Business Transfers

If EaseAlert is involved in a merger, acquisition, restructuring, financing, or sale of assets, user information may be transferred as part of that transaction, subject to applicable privacy protections.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to protect your information, no method of electronic storage or internet transmission can be guaranteed to be 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to provide and maintain the app, respond to inquiries, comply with legal obligations, resolve disputes, and enforce our policies.

Diagnostic and usage information may be retained for a shorter period unless a longer retention period is required for security, legal, or operational purposes.

8. Children’s Privacy

EaseAlert is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.

9. Third-Party Services

EaseAlert may use trusted third-party services, including:

• Firebase Cloud Messaging (FCM)
• Google Play Services

These providers may collect and process information in accordance with their own privacy policies.

10. Your Rights & Choices

You may:

• Request access to information you have provided
• Request correction of inaccurate information
• Request deletion of your information
• Disable notifications through your device settings
• Uninstall the app at any time

To make a privacy-related request, please contact us using the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated "Last Updated" date. Continued use of the app after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Third-Party Links

The app may contain links to external websites, including the official EaseAlert website.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

13. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

EaseAlert LLC
12345 Starkey Rd, Suite A
Largo, FL 33773
United States

Email: savinglives@easealert.com
Phone: 813-421-0085
Website: www.easealert.com

By using the EaseAlert mobile application, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

EaseAlert®: The Firefighter Alerting System™

Firefighter focused. Clinically validated.

No More Heart-Pounding Wakeups. Traditional station alerting systems are jarring, and they wake everyone in earshot. EaseAlert only alerts the responders assigned to the call, in a gentle & effective way. Receive alerts directly to your bunk, station, or wrist through our secure wireless smart mesh network for a healthier, faster, and more effective response.

EaseAlert is redefining emergency response with the new gold standard of Fire Station Alerting: Firefighter Alerting™. Co-designed with firefighters, EaseAlert delivers alerts directly to responders through purpose-built wearable devices, replacing traditional station-wide alarms with a healthier, more effective way to wake and respond.

Wake Smarter. Respond Faster.

For decades, firefighters have relied on loud station speakers and heart-pounding tones. EaseAlert takes a different approach. Using tactile, visual, and heart-smart audible notifications, alerts are delivered directly to the firefighter, helping improve situational awareness while reducing the physiological stress associated with traditional alarm systems.

Clinical research found firefighters reported a 169% improvement in health impacts, and 95% agreed EaseAlert was less startling than traditional station alarms.

Key Features

Personal Alerting

Receive emergency notifications directly through wearable alerting devices including TacPod™ and BunkAlert™. EaseAlert is the first firefighter alerting platform designed to alert the responder, not just the building.

Multi-Modal Notifications

Never miss a call with layered alerting that combines:

• Tactile vibration
• Visual LED notifications optimized for low-light environments
• SafeTone™ audible cues
• Automated voice dispatch information

Faster Turnout Times

Pre-alert capabilities and intelligent dispatch workflows help firefighters prepare sooner and respond faster. Agencies using EaseAlert have documented turnout time improvements of up to 40%, while 90% of users report enhanced response capabilities.

Secure Wireless Infrastructure

Built on a proprietary encrypted smart mesh network, EaseAlert provides reliable, cybersecure communications throughout the station without the limitations of traditional wired systems.

Command and Operational Visibility

The Central Command Unit (CCU)™ and EaseAlert Dispatch Console provide comprehensive alerting control, CAD integration, reporting, and operational analytics.

Inclusive by Design

EaseAlert helps ensure every firefighter receives critical alerts, including personnel with hearing impairments, creating a safer and more inclusive response environment.

Built by Firefighters. Backed by Science.

We understand the demands of the fire service because we are part of it. EaseAlert was created to help firefighters respond faster, sleep better, and reduce unnecessary stress without compromising readiness.